Cantec Achieves ISO 9001:2015: Elevating Service Quality & Customer Satisfaction

At Cantec Group, we have always been committed to delivering top-tier managed print services with a focus on reliability, efficiency, and customer satisfaction. Now, we are proud to announce that we have officially achieved ISO 9001:2015 certification – a globally recognised standard for quality management systems!
What is ISO 9001 and Why Does It Matter?
ISO 9001 is the gold standard for quality management systems (QMS). It provides a structured framework that helps businesses improve their efficiency, customer service, and overall performance. To achieve this accreditation, we underwent a rigorous assessment of our processes, policies, and procedures to ensure they met the highest international standards.
By earning ISO 9001 certification, we’ve demonstrated that Cantec is serious about delivering a consistent, high-quality experience; not just today, but every day moving forward.
What This Means for Our Customers
- Reliability & Consistency – Every aspect of our service follows strict quality standards, reducing errors and ensuring seamless print and document management solutions.
- A Customer-First Approach – We’ve refined our processes to ensure that your needs drive our solutions, providing faster response times, better support, and a smoother experience.
- More Efficient Operations – From streamlined service requests to proactive maintenance and issue resolution, we’re optimising workflows to save you time and money.
- Continuous Improvement – ISO 9001 isn’t a one-and-done achievement. It means we are committed to ongoing improvements in our services, products, and customer interactions.
- Stronger Compliance & Risk Management – With clear, documented procedures in place, you can trust that Cantec operates transparently, ethically, and in full compliance with industry best practices
A Milestone for Cantec
Achieving ISO 9001:2015 certification is a major milestone for us, but it’s just the start of our ongoing journey to raise the bar even higher. This accreditation represents our long-term commitment to excellence, innovation, and customer satisfaction.
We’d like to extend a huge thank you to our dedicated team, whose hard work and commitment made this possible. And of course, thank you to our customers—your trust in Cantec continues to drive us forward.
We’re excited for what’s next, and we look forward to continuing to provide the exceptional service and cutting-edge solutions you expect from us.
Want to learn more about what this means for your business? Get in touch with us today!