Achieving ISO 9001 Certification is a significant milestone for Cantec, reinforcing our commitment to quality, reliability, and customer satisfaction. Here’s what it means for you and how it enhances the services we provide.
What is ISO 9001?
ISO 9001 is the international gold standard for quality management systems (QMS), designed to help businesses improve processes, enhance efficiency, and deliver higher customer satisfaction.
To achieve this accreditation, we underwent a rigorous assessment of our processes, policies, and procedures to ensure they met the highest international standards.
Why It’s Important
- Sets international quality benchmarks
- Ensures consistency & reliability in service delivery
- Focuses on continuous improvement for a better customer experience
By earning ISO 9001 certification, we’ve demonstrated that Cantec is serious about delivering a consistent, high-quality experience; not just today, but every day moving forward.



What This Means for our Customers
Our certification isn’t just an achievement—it’s a guarantee that we are committed to delivering:
- Reliability & Consistency – Every aspect of our service follows strict quality standards, reducing errors and ensuring seamless print and document management solutions.
- A Customer-First Approach – We’ve refined our processes to ensure that your needs drive our solutions, providing faster response times, better support, and a smoother experience.
- More Efficient Operations – From streamlined service requests to proactive maintenance and issue resolution, we’re optimising workflows to save you time and money.
- Stronger Compliance & Risk Management – With clear, documented procedures in place, you can trust that Cantec operates transparently, ethically, and in full compliance with industry best practices
- Continuous Feedback – We gather customer feedback for every installation and support call. The results of these are used to calculate our Net Promotor Score which we publish on our website along with actual customer comments.
Testimonials
UCC – Students Union
The team as a whole were top class!
Cian
Sure Foundation – Diocese of Cashel Ferns Ossory
Very quick response to call out. Equipment was repaired and working well. Thank you very much.
Ann
Limerick GAA
Very Fast service. I called in the AM, he showed up at lunch hour, and had the both the parts he needed in his car. All done in minutes.
Hugh
Clannad Care Ltd.
Stephen had great customer service and did excellent quick job.
Adam
Argent Equipment – Setanta House, M2
your engineer technician Colin is a great ambassador to you company , goes the extra mile to make sure every thing is good
Jim
Bodega Restaurant & Wine Bar
Excellent service, as always!!
Cormac
Avista CLG – Dublin – Navan Road
Very quick response. All working good. Thank you.
Barbarra Anne
Excel Print
Neil know this stuff. Truly trusted.